SHIPPING INFORMATION

Delivery Costs & Timing

Standard mainland UK Delivery is FREE on all orders over £250 (excluding VAT).

Orders below £250 (excluding VAT) will have a delivery charge of £9.99 (excluding VAT) to UK mainland.

Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will cost £20 (excluding VAT) on orders below £250, and £10 (excluding VAT) on orders above £250.

Orders are dispatched by pallet or courier, depending on the scale of the order, and must be signed for.

We reliably deliver all orders within 2 to 4 working days, usually sooner, and will keep you updated on your order status via email.

Return Policy

Returns & Refunds

FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item.

Things to be aware of:

By law, unless they are damaged or faulty, you cannot return or obtain a refund for i) perishable items including food or ii) personalised items made to your own specifications except where you have selected from pre-determined options or standard off-the-shelf components. Please don’t destroy or throw away any product before you’ve spoken to us and agreed that doing so won't affect any refund or replacement.

Information

All prices quoted on the site are exclusive of VAT. This will be added at checkout depending on the tax status of each product.

Our friendly business team are here to help Monday to Friday, 9am to 6pm. Whether you're placing a new order, wanting to set up a trade/wholesale account, have specific delivery requirement, or just want to talk through our products - please do get in touch by calling 03331 212155 (trade team option) or complete our online contact us form.